Ordering & Shipping

Orders are normally Shipped within 24 hours of payment been received. Please allow 24 hours for payments to be processed through the banking system.
Orders are dispatched Monday to Friday excluding public holidays for delivery by Australia Post.

Cancellations and Changes.

If you wish to cancel or change your order please contact us as soon as possible. We will make every effort to accommodate your request. Once a order has been dispatched it cannot be cancelled or changed. In this case, please refer to our Returns & Warranty page. We usually ship within 24 hours of payment been received.

Risk and Title.

All products purchases are made pursuant to a shipment contract and therefore risk and title to the products passes to you on the date and time of delivery to the carrier.

Delivery Options and Time Frame.

Parcel Post.
The most common and cost effective method of delivery. For most capital cities delivery is within 1-5 business days from lodgement.

Express Post.
As we are based outside the express post network, Australia Post ships orders with the fastest possible delivery on a non-guaranteed basis.

International Post.
International shipments are sent via Australia Post. For estimated delivery time visit Australia Post International guide. Some articles can not be sent internationally for example hazardous materials or very large items. Purchasers are responsible for duties and taxes payable to their country. Please check with the appropriate authorities before placing your order.

Further Information.

If you have a specific request relating to the shipping of an order please do not hesitate to contact us.